The Icon Systems application includes resources in the application that helps users with all their questions. Our crown jewel for Icon Systems is our live friendly technical support staff. While we love getting questions via email, we love users who call in. Unlike many software companies that don’t offer live phone support, we can’t get enough of it.
The best way to try out our technical support is to call us at 218-236-1899 when any questions come up using the software, or the trial version!
As a user of Icon Systems you have other options in the Icon Software application to get help when needed. Users can access the Icon Systems support forum to search for answers to questions or send a new question to our support staff. Each screen on Icon Software has a help area that allows the user to read through the screen instructions in case they need a little more help. And of course there are how-to videos included in the system for users that like to watch how certain task are completed.
Last but not least we offer free webinars for training. We offer group webinars on specific topics from time to time. Or the church can request a one-on-one webinar if they like to go over specific areas of the church management system.
